A list Shopping Online at Start
For those looking
for an easy online fashion shopping experience that replicates the glamour and
fun of ‘A’ list shopping but in an accessible interactive manner, Start have
created the perfect retail therapy site that mirrors their Shoreditch boutiques
for men and women.
Their new
e-commerce site by Satiworks, www.start-london.com,
sees the migration away from their previous Flash site to a fully updatable CMS
allowing Start to invest in web marketing rather than site upkeep.
The ethos of the
site is to provide a simple shopping experience that allows the visitor both
the space and time to view the ranges of handpicked designer clothing and learn
more about the designers who created them in an interesting Shoreditch style
environment.
Findability,
accessibility and usability provides the backbone to the new Start site;
emphasis has been on ensuring all searches lead to Start through successful
organic search engine optimisation. The new site has already seen a 20% rise in
search engine referrals in the first week since launch and a 70% conversion
rate increase.
Interactive
elements within the site include the ability to chat live to a Start Online
Style Assistant via the integration of Liveperson, Wishlists and an email alert
to allow customers to be notified as soon as their favourite piece in the
coming season is in stock, therefore ensuring that they have every opportunity
in securing that must-have item from what are often exclusive and limited
ranges.
Offline shoppers
will now be able to use both their gift certificates and credit notes online
and for those that prefer to find online but try offline, there is now the
ability to print a product page accompanied by Start’s suggested ‘Perfect With’
items and a map to the store.
“The daily
increase in our conversion rate one week on since launch indicates the full
potential of Start online, “ comments owner Philip Start. “There is a huge need
for customers to readily find on the web both men’s and women’s big-name and
alternative designs in just one intimate online shop – we had achieved this
offline with our stores in Shoreditch, it’s now exciting to see it successfully
translated for the web.”
Start was founded
in 2002 by Philip Start, former CEO of Woodhouse and his rock star wife, Brix
Smith-Start, former guitarist of cult band, the Fall. Their combined vision has
created one of the most exclusive designer boutiques in London, where clothing and accessories from both
renowned designers and up and coming talent can be found.
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